DAVINCI QUALITY
DAVINCI QUALITY
Softey® suede is treated in one of the best tanneries in Italy and has an incomparable look, color intensity and feel.
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WE ARE HERE TO ANSWER YOUR QUESTIONS
FREQUENTLY ASKED QUESTIONS
How can I reach you?
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If you have any questions or comments, you can contact us at any time by e-mail at [email protected]. We will try to answer your question as soon as possible.
How can I return an item if I don't like it?
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We attach great importance to the satisfaction of our customers. If you are not satisfied with an item, we offer a 30-day return policy. Simply contact us by e-mail and we will initiate the returns process for you.
How long does delivery take?
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Once your order has been placed, we need 1-3 working days to process it. Your order will then be dispatched and should arrive within 3-8 working days. Once your order has been shipped, you will receive a shipping confirmation with a link to track the delivery status of your order.
Can I change or cancel my order?
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You can of course change or cancel your order as long as this is done within 24 hours of your order. Please contact us immediately by e-mail at [email protected]if you wish to change or cancel your order.
What are the sizes?
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We recommend ordering one size larger to ensure that the fit is comfortable and snug. Our items are designed for a modern, figure-hugging style, so a larger size can fit perfectly.
Free shipping
As it is important to us to keep the costs as low as possible for you, we always offer free shipping within Germany.
Pay securely
You can pay in a secure environment with Klarna, Paypal, Sofort, EPS, Apple Pay, Visa, Mastercard & American Express.
30-day right of return
Not completely satisfied? No problem! You can return your order at any time. We offer a 30-day return policy if you are not satisfied with your order for any reason.