FAQ
If you have any questions or comments, you can contact us at any time via
e-mail at [email protected] at any time. We will try to answer your
question as soon as possible.
We attach great importance to the satisfaction of our customers. If you are not satisfied with an item, we offer a 30-day return policy. Simply contact us by e-mail and we will initiate the returns process for you.
Once your order has been placed, we need 1-3 working days to process it. Your order will then be dispatched and should arrive within 3-8 working days. Once your order has been shipped, you will receive a shipping confirmation with a link to track the delivery status of your order.
You can of course change or cancel your order as long as this is done within 24 hours of your order. Please contact us immediately by e-mail at [email protected]if you wish to change or cancel your order.
We recommend ordering one size larger to ensure that the fit is comfortable and snug. Our items are designed for a modern, figure-hugging style, so a larger size can fit perfectly.
Softey® suede is treated in one of the best tanneries in Italy and has an incomparable look, color intensity and feel.